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Booking terms
- Rates
are quoted per person per night in South
African Rand and are inclusive of 14%
Value Added Tax.
- Rates
are subject to confirmation and availability
and may change without prior notice.
- The owners
and management of Mountain Vista cannot
be held responsible for any loss or damage
to property or for any possessions of
the guest occupying the unit/apartment.
- Reservations
are subject to terms and conditions on
check-in.
Deposit
Conditions:
- A minimum
of 50% deposit is required to confirm
booking.
- The balance
of payment is due on arrival or as stipulated
per booking advice.
- Proof
of payment is to be faxed to +27 (0)86
634 2249 in order to confirm the reservation
Cancellation
Policy:
We
reserve the right to charge a cancellation
fee if a booking is cancelled. Travellers
are advised to arrange appropiate insurance
to cover them in case of cancellations due
to unforeseen circumstances.
Cancellations:
0 to 7 days before the date of arrival you
will be liable for 100% of the accommodation
total.
7 to 14 days before the date of arrival
you will be liable for 50% of the accommodation
total.
15+ days before the date of arrival you
will be liable for 25% of the accommodation
total.
Advanced
payments will be fully refunded on re-booked
units - subject to a minimum of R150.00
cancellation fee PLUS any other fees claimed
by travel portals or agents in accordance
with their published terms & conditions
*** Major
Events & Peak Seasons - final payments
due a minimum of 30 days before date of
arrival. All deposits and payments received
will be non-refundable. Peak Seasons are
16 December to 9 January and 6 days before
and after Easter weekend.
Accepted
Means of Payment:
Cash,
Bank Credit Transfers, Credit Cards
Check In/Check Out Times:
Check in:
from 14:00
Check out: before 10:00
In most cases
we will allow early check-ins and late check-outs
if the apartment is available. Please request
if you require early check-in or late check
out. A late check out without our permission
will be subject to a penalty of R100.00
per hour.
Other terms:
The Guest will make good any damages or
loss caused by himself or his party and
this will be charged to the final account
to be paid on departure.
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